Clearly you even need to be careful of scammers buying tickets and Tixel taking their side without sufficient proof, as their investigative skills are non existent.Business News Deals Digital Live Business Eventbrite partners with Twickets for face value ticket resale By Andy Malt | Published on Wednesday 29 November 2017Įventbrite is the latest primary ticket seller to team up with Twickets to offer the option for punters to resell their tickets at face value.Įvent promoters will have to opt in to the feature for it to be available to ticket buyers. They have also refunded her the money for the ticket. Tixel has now placed restrictions on my account, for no fault of my own. The buyer also randomly sent me photographs of her at the event. Tixel classed this random ticket as sufficient proof, without taking into consideration Tixel’s own apparent fraud detection system, the fact that none of the other buyers had issues with the tickets I sold, and also the fact that it’s clear and very suspicious that the buyer of the ticket asked a month prior if the ticket was safe. Knotfest and Ticketek have still not contacted me after multiple attempts.

After Tixel requested information from me, after I had contacted both Knotfest and Ticketek multiple times to confirm if the ticket was used, the buyer provided Tixel a copy of the ticket that she obtained off her friend to get into the event. Two days after the event, the buyer contacted Tixel stating the ticket did not scan.

One particular buyer bought a ticket a month before the event, asking if the ticket was safe. I sold six tickets to the same event on Tixel (Knotfest Brisbane).

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